At Mimi's Beauty Scentz, I take pride in creating handmade, small-batch skincare and home products with care and attention to detail. Because each item is crafted fresh for you, I am unable to accept returns or issue refunds once an order has been placed.
All Sales Are Final
- Due to the nature of our products, all sales are final.
- I do not accept returns, exchanges, or cancellations once an order is placed.
Order Issues
- If you receive a damaged item, an incorrect product, or experience another issue with your order, please contact me within 24 hours of delivery.
- To help me resolve the issue quickly, please provide:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging
Lost or Stolen Packages
- Once a package has been marked "delivered" by the carrier, I cannot be held responsible for lost or stolen items. I recommend checking with your local carrier office or neighbors if you cannot locate your package.
Need Help?
I want you to enjoy your experience with me! If you have any concerns about your order, please contact me at [email protected], and we’ll do our best to make it right.